Privacy Policy for Emprestimo FGTS
Last updated: October 21, 2026
Introduction
Welcome to Emprestimo FGTS. This Privacy Policy describes how we collect, use, and share information when you use our mobile application. We operate from Brazil. By accessing or using the mobile application, you agree to the terms described below.
Information We Collect
We collect information that you provide directly, such as account details and correspondence. We also collect technical data automatically, including device identifiers, connection information, and usage data needed to operate and secure the mobile application.
How We Use Information
We use collected information to:
- Provide, maintain, and improve the mobile application;
- Respond to inquiries and support requests;
- Monitor analytics and performance; and
- Comply with legal obligations.
Third-Party Services
AdMob
We use Google AdMob to serve personalized and non-personalized ads in our product. AdMob may collect advertising identifiers, device information, and usage data to help deliver relevant advertisements and measure performance. Learn more about how AdMob processes data in the Google Privacy & Terms page.
Cookies and Tracking Technologies
We may use cookies, SDKs, or similar technologies to remember preferences, keep you signed in, and analyze usage trends. You can control cookies through your browser settings, but disabling them may impact certain features.
Device and usage metadata
When you use Emprestimo FGTS, we automatically collect technical metadata such as your device model, operating system and version, app or browser version, language, time zone, IP address, approximate location derived from the IP address, and timestamps of your activity. Our servers also keep logs of requests and errors. If you upload photos or files, they may contain embedded metadata, such as the date, device or location where they were created; we use it only to provide the feature and you can remove it before uploading. We use this metadata to operate, secure and improve the mobile application, prevent fraud and fix problems.
Advertising and tracking
Emprestimo FGTS may show ads and use advertising identifiers, such as Apple's IDFA or Google's advertising ID, to personalize ads and measure their performance. On iOS, we ask for your permission before tracking your activity across other companies' apps and websites. You can limit ad personalization or reset your advertising identifier in your device settings, and you can change your consent choices at any time.
Sale and sharing of personal data
We do not sell your personal information. We share it only with service providers that process it on our behalf under contractual obligations, with partners you choose to interact with, when required by law, or as part of a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.
Data retention
We keep personal information only for as long as needed to provide the mobile application and for the purposes described in this policy, or as required by law. When it is no longer needed, we delete or anonymize it.
International data transfers
Your information may be transferred to and processed in countries other than your own, including where our service providers operate. These countries may have different data protection laws. When we transfer personal data internationally, we use appropriate safeguards, such as standard contractual clauses, as required by applicable law.
Data Security
We implement reasonable technical and organizational safeguards to protect your information. While we strive to keep data safe, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also object to certain processing and withdraw consent where we rely on consent.
Users in the EEA and UK (GDPR)
If you are in the European Economic Area or the United Kingdom, we process your personal data based on your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests. You have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. You may also lodge a complaint with your local data protection authority.
California residents (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, use and disclose, to request its deletion or correction, and to opt out of the sale or sharing of personal information. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below.
Users in Brazil (LGPD)
If you are in Brazil, the Lei Geral de Proteção de Dados (LGPD) gives you the right to confirm whether we process your data, to access, correct, anonymize, block or delete it, to request portability, to learn with whom we share it, and to revoke your consent. You can exercise these rights using the contact details below, and you may also contact the Autoridade Nacional de Proteção de Dados (ANPD).
Changes to This Policy
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. When we do, we will revise the "Last updated" date and, when appropriate, notify you of significant changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Emprestimo FGTS Email: [email protected]